Principal Technical Program Manager - Payments Technology

?As a Principal Technical Program Manager at JPMorgan Chase within the Corporate and Investment Bank Payments Technology team, you'll lead high-performing teams in envisioning and creating complex technology solutions across the firm. This prominent position combines strategic thinking – about industry trends, firm-specific initiatives and relevant technology – with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business. You'll work closely with executive leadership across the firm to identify and prioritize projects that serve the best interest of the entire firm. Meanwhile, you'll ensure that your Project Execution colleagues have the resources and guidance they need to deliver timely and relevant solutions. As a key professional in JPMorgan Chase & Co.'s global technology group, you'll have the opportunity to work with some of the industry's leading talent in developing programs with broad and lasting implications.

Job responsibilities

• Working with senior leadership and facilitating multiple stakeholder groups to identify portfolio priorities, define projects and associated milestones to deliver against these priorities.
• Partner with component and partner technology teams to align capacity with the portfolio and resolve capacity shortfalls.
• Partner with business analysts, product and operations to ensure that scope is clear.
• Maintain and monitor list of key program-level dependencies including across application groups and proactively track through to completion.
• Facilitate governance/ key project level meetings and meet the relevant information demands for those. Ensure decisions are made within governance and identified governance meetings have clear agenda, quorum members, reports and minutes published. Drive project adherence to the agreed project lifecycle.
• Ensure the project adheres to project risk and issue standards and maintain the project risk and issue log (driving remediation/ resolution activities through to closure). Drive effective escalation management of risks and issues from projects and releases into the program.
• Manage stakeholder communications at all levels across the firm and will be responsible for maintaining a project stakeholder and communications plan.

Required qualifications, capabilities, and skills

• Formal training or certification in technology project or program management concepts and 10+ years applied experience.
• Experience with software development best practices and experience establishing methods, tools, and process improvements for cross-team initiative.
• Experience managing software projects across cross functional teams, building sustainable processes and coordinating release schedules.
• Experience with Cloud Platform or Cloud technologies.
• Demonstrated influencing skills with proven ability as an effective and compelling communicator in both meeting room and large audience settings.
• Expertise in taking complex and controversial subjects, bring clarity and ultimately drive to decisions and operate in a highly collaborative, yet decisive and results-oriented manner.
• Experience in building culture for agile operating model.
• Ability to think strategically and creatively about business problems, break down problems and presents solutions while evaluating the pros and cons of each option.
• Demonstrated skills as a transformational leader with conviction, who is able to help others adopt and implement new strategies within a large, complex matrixed organization.

Preferred qualifications, capabilities, and skills:

• Experience in software engineering practices for the full software development life cycle, including build processes, testing, and operations.
• Experience in building web-based applications. Proven expertise in thinking through software architecture & infrastructure decisions.
• Degree in Computer Science, Computer Engineering, Mathematics, Engineering or a related technical field.