Job Description
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- We are seeking a Senior Manager to lead our IT Strategy and Organizational Change Management initiatives.
- In this role, you will play a pivotal part in driving our multi-year transformation program, shaping our IT strategy, and ensuring seamless organizational change.
- You will work closely with the CIO and executive leadership team to develop and execute strategic plans, manage complex initiatives, and foster a culture of innovation, continuous improvement, and excellence.
- We are on an exciting IT transformation journey, where we’re changing the way technology supports the airline and how we work. The transformation intends to drive more resiliency in delivery, excellence in engineering, and modernizing our technology.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- IT Strategy:
- Collaborate with the CIO and executive leadership team to develop and execute the IT strategy aligned with the overall business objectives
- Develop strategic roadmaps and business cases to support the IT strategy
- Monitor key performance indicators (KPIs) and metrics to measure the effectiveness of IT initiatives
- Organizational Change Management:
- Lead and manage the organizational change management efforts for the 3-year transformation program
- Develop and implement change management strategies, plans, and tools to drive success and maximize adoption of new processes, technologies, and organizational structures
- Conduct impact assessments to identify potential change impacts and develop mitigation strategies
- Provide coaching and training to employees at all levels to support the change process
- Measure and track change adoption and progress, and adjust strategies as needed
- Executive Support:
- Provide executive support to the CDIO, including managing and running their staff meetings, preparing presentations, and drafting communications
- Coordinate and facilitate global IT all-hands meetings, director meetings, and other key organizational meetings
- Develop and deliver clear and concise written communications, including executive summaries, reports, and presentations
- Prepare regular executive reports on the status of IT initiatives and key performance indicators
- Team Leadership:
- Lead and mentor a team of IT professionals, providing guidance, coaching, and development opportunities
- Foster a positive and collaborative team culture that values innovation, teamwork, and excellence
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
- Bachelors degree in business, engineering or other equivalent experience
- 7+ years of relevant work experience
- At least 5 years experience leading team members
Preferred Qualifications- Education & Prior Job Experience
- Experience leading transformation initiatives within a F500 level enterprise, preferably an IT organization
- Strong financial acumen, organizational skills, and facilitation
- Experience with supporting executive level leaders within a F500 organization
- Experience leading organizational change management, or communications experience
- Ability to build and facilitate relationships at all levels of the organization, both internally and externally
- Self-driven with a natural aptitude for engaging employees in multiple workgroups
- Excellent verbal and written communication skills, with ability to effectively and clearly communicate a strategic vision; ability to communicate technical concepts to both engineering and non-technical audiences
Skills, Licenses & Certifications
- Agile certifications preferred
- Change management certifications or training preferred
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.