The IT Quality Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates Retail Risk expertise with software quality testing professionalism and best practices. Expertly trains and cross trains the testing team and ensures quality of technology deliveries with a focus on automation and encourages testing in the development process.
Responsibilities:
- Performs initiatives related to System Integration Testing (SIT) process and product rollout into UAT. Testing specialists who work with technology project owners, SIT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.
- Manages multiple IT Quality teams or an IT Quality functional area (depending on size of business) in an Agile framework.
- Resolves complex and highly variable issues.
- Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.
- Develops and designs standards and procedures; ensures that they are adhered to throughout the software development life cycle.
- Develops and implements methods for cost, effort and milestones of IT Quality activities. Strives for continuous improvements and streamlining of processes.
- Ensures consistency and quality of processes across the organization. Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas.
- Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.
- Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
- Responsible for people management, mentoring and career development process for Shanghai team including delivering performance review, training, recruiting.
- Collaborates with local and global stakeholders like QA team, production support team, environment management team, DBA team, etc. to ensure project stability and productivity.
Qualifications:
- 6-10 years IT Testing experience required
- Excellent knowledge of software testing techniques and automated testing tools
- Knowledge of any well-known software development and testing life-cycle methodology
- Requires communication and diplomacy skills and an ability to persuade and influence
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Technology Quality------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:
$114,720.00 - $172,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Apr 08, 2025------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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