Data Science- Associate Director

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total by Verizon & Verizon Prepaid: At the forefront, we have Total by Verizon and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total by Verizon is on a rapid ascent, capturing the hearts of more customers with its compelling offerings.
• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.
• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.
• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research’s prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.
• SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

Join the team that connects people with quality experiences that give them the best value in wireless.

What You’ll Be Doing...

We are seeking an Associate Director of Data Science to lead data-driven decision-making across our base management team. You will work at the intersection of performance marketing, customer insights, and advanced analytics, delivering strategic recommendations that fuel growth, optimize campaigns, and enhance customer engagement.

Insight generation & optimization:

• Developing and overseeing end-to-end marketing analytics strategy, ensuring data-driven decision-making across all channels & campaigns.
• Working cross-functionally with our marketers, product teams, finance, and technology teams to translate data into strategic.
• Making recommendations.
• Storytelling to drive recommendations based on the data analysis and articulate trade offs and communication plan to senior executives.
• Measuring and reporting on marketing ROI, Uplift, LTV, churn, and other conversion metrics to assess marketing campaign performance with precision and uncover high-impact opportunities to enhance campaign effectiveness, reach, and engagement.
• Delivering actionable insights that refine targeting strategies, enhance messaging, and optimize channel execution, ensuring every campaign delivers maximum impact.
• Owning the analytics-to-execution pipeline—turning complex models into clear, strategic business recommendations.
• Presenting insights and recommendations to senior executives, influencing major business decisions.
• Building financial models and develop business cases to enable effective decisions across all base-management initiatives and campaigns.
• Leading the development of dashboards and real-time reporting tools for executive and marketing teams.
• Partnering with our Data Science team to design, deploy, and scale personalization strategies using first-party data, predictive analytics, and model-based targeting.

Leadership:

• Being the go-to thought leader on data-driven marketing strategy, driving executive discussions and shaping how analytics fuel business outcomes.
• Developing strong relationships with business partners across the Value organization to drive transformational change.
• Supercharging collaboration with other analytics and off-shore teams to modernize reporting, enhance presentations, and scale automation—ensuring every insight drives immediate, tangible business value.
• Partnering with functional groups (Finance, Marketing, Operations, GTS, AI&D and others) to drive effective business decisions.
• Mentoring and elevating analytics professionals, building a team that combines technical expertise with business acumen to drive sustained competitive advantage.

In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).

What we're looking for…

You’ll Need to Have:

• Eight or more years of relevant work experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Bachelor's degree or four or more years of work experience.
• Experience leading a team.
• High proficiency with Microsoft Excel and PowerPoint.
• Strong financial modelling experience.
• Proficiency in SQL and data visualization tools (Tableau, ThoughtSpot, Qlik or Looker).
• Advanced proficiency in SQL, Python (/R) and data visualization tools (Tableau, Qlik or native Python or other libraries like Plotly/Streamlit etc).

Even Better If You Have One or More of the Following:

• Ability to translate complex ideas and express them in concise, simple to understand way to a variety of stakeholders at various levels.
• Strong Predictive / Prescriptive modeling experience.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.