Summary:
The Privacy Governance Manager is responsible for executing end-to-end processes and monitoring of practices to ensure compliance of Cox Automotive’s privacy program with state and federal privacy regulations. They will coordinate with legal, data strategy, security, operations, and product/engineering teams to develop privacy programs, monitor data practices, conduct risk assessments, and ensure compliance. They will focus on understanding data and processes, as well as legal requirements for enhancements needed or gaps that must be resolved. They will support adoption of new processes and technology, while minimizing change and impact via training, communication, and change management. This role helps to effectively balance regulatory requirements and compliance ?obligations with business objectives. This position has accountability to ensure Cox’s regulatory and internal policy obligations to consumers, regulatory agencies, and internal data privacy controls are being met.
What You'll Do
Responsibilities:
- Operate and monitor privacy processes and procedures? for all areas of Cox Automotive
- Execute on tactical privacy initiatives that are on the privacy roadmap, acting as a central subject matter expert that partners with team members that are federated throughout Cox Automotive
- Monitor privacy risk across the organization and ensure corrective actions are taken
- Partner with Legal to manage internal compliance inquiries and attestation letters, ensuring timely, consistent, and accurate responses across all Cox Auto brands and enterprise
- Lead privacy training programs and awareness campaigns, acting as an agent of culture change ?
- Establish clear process guidelines/checklists to ensure each product and engineering team understands how to effectively support and manage data subject access requests
- Document, standardize, and enhance intake workflows across brands
- Enhance structured intake process including continuous monitoring and alerts to identify issues for resolution
- Review and document existing deletion and opt-out request intake workflows across each brand to identify additional areas of opportunity for improvement
- Execute privacy policy reviews on a regular schedule to reflect any changes in data handling activities or new product features
- Complete privacy impact assessment (PIA) templates covering areas such as data collection, storage, sharing, and regulatory compliance
- Execute process for documenting Data Flow Diagrams (DFDs) across relevant brands, ensuring comprehensive tracking and alignment with privacy requirements
- Encourage product and engineering teams to consider privacy as a part of the design phase of new technology, product, and marketing initiatives
- Settle disputes between parties effectively and for the best of Cox Automotive; be autonomous and make decisions without oversight when appropriate
Who You Are
Requirements:
- BA or BS Degree required (i.e., Business, IT, Finance)
- 6+ years of experience in related field (i.e., data and analytics, governance, project management, change management, IT)
- Minimum 2 years of experience working on cross-functional, high-performing teams
- Highly quantitative and data-oriented with the ability to analyze data and make strategic decisions, as well the ability to make decisions with ambiguous or incomplete data
- Demonstrated ability to be a highly functioning team member and work on initiatives that require cross-functional teams
- Excellent interpersonal, organization, and project management skills
- Desire to learn about all parts of the Cox Automotive business to better understand the data and related processes
- Experience in written and oral presentations
- Experience in change management, including eliciting information and requirements, facilitating meetings and discussions to reach decisions, creating reference and training materials, and presenting to groups.
- Creative thinker with an open mind to learn and explore new areas and opportunities, and to develop and recommend opportunities and solutions
- Strong ability to give clear and consistent instructions to team members, and to lead, motivate and supervise project and/or working teams
- Preferred experience in Data Governance, Data Privacy, Data Management, Data Architecture, Data Discovery, Metadata Management, and Data Lineage
- Preferred experience in the automotive space
- Up to 10% time travel requirement
- Must live within a commutable distance to the office
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.